CTI
- With a CTI-solution, you can see a lot of important information on the screen of your workstation PC before and during the phone call, like e.g. who is calling or whether one of your colleagues is idle or busy.
Computer Telephony Integration
With CTI, your workstation-PC is equipped with professional telephony. Even with a regular telephone without added features you can see eho is calling before you accept the call. You can see whether a colleague is busy on the phone and can pick up calls from colleagues.
IXI-PCS Professional Call Server
IXI-PCS Professional Call Server
CTI-Solution for Windows, Mac and Linux Clients
IXI-PCS is a client / server CTI-software solution (third party) and offers features for an effective telephony for your workstations. Via IXI-PCS, the users can control multiple features at the PBX with their PC and make use of the possibilities and information available in their IT-environment.
IXI-PCS connects the PBX on the one hand with the IT-possibilities on the other hand to a powerful and open telephony system at the workstation.
Via IXI-PCS, the users at the workstation that way have a lot of features and information from the PBX and from the IT-environment directly on their screen and can also make use of the keyboard and the mouse software-aided for an effective telephony beside their regular telephone.
- multi-purpose
- multi-platform (Windows, Mac OS X, Linux Clients)
- uncomplicated
- cost-effective
- simple in administration and configuration
- CTI-software all-included package
including- PBX-support via TAPI/CSTA
- Meta Directory
- Client software for various operating systems
- Partner bar with telephony status, presence, and IM Instant Messaging
- Microsoft Lync 2010 Gateway
- Terminal Server / Citrix MetaFrame compatible
- XMPP/Jabber support for IM and presence - can be used from smart phones
Further Information about serVonic's IXI-PCS Professional Call Server
