IXI-UMS Unified Messaging

Product Overview

serVonic Product Overview IXI-UMS Unified Messaging Server Software

• Fax server (sending and receiving faxes server-based)
• Voice mail system (voice box functionality)
• SMS server (sending and receiving short messages/pager messages)
• Mobile access to the messages by telephone (intercepting, having read the messages; OCR; TTS)

Unified Messaging as Integrated Solution for
Common Messaging and Groupware Systems such as

• Microsoft Exchange 2003 / 2000
• Microsoft Exchange 2007
• IBM Lotus Domino
• SAP-systems (e.g. SAP R/3 / SAP ERP / SAPoffice / SAP Business Suite)
• Microsoft Dynamics NAV (former Microsoft Navision)
• SMTP-based mail systems such as Sendmail, Postfix/Cyrus, Open Exchange, Sun Java Enterprise System
• Connection with multi function products like Hewlett Packard HP MFP, Lexmark OptraImage
• Interface for company-own applications / FAPI (File API)

Installation Scenarios

• Windows operating systems
• Unix/Linux environments
• CITRIX MetaFrame/Presentation Server, Windows Terminal Server
• Virtual machines: VMware GSX Server, VMware ESX Server, Microsoft Virtual Server

Connection Possibilities with Common PBX's

(Conventional ISDN or IP-based)
like e.g. innovaphone PBX, Cisco CallManager, Siemens Hicom, Siemens HiPath

Communication

TDM

• ISDN CAPI 2.0
  S0 and S2M
• Protocols: public (e.g. DSS1), PBX-networking (e.g. Q-SIG)
• Hardware resources sharing with other services, e.g. RAS, Online

IP / VoIPconnect

• Signaling: H.323, SIP
• Voice over IP/VoIP:
  G.711, GSM 6.10; G.729
• Fax over IP/FoIP:
  T.38, SoftFax

Supplementary Services

• MWI
  Message Waiting Indication – Signaling of incoming messages – e-mails, faxes, voice mails, short messages/SMS - at the telephone

Some Specific Characteristics

• Single Store architecture
• Flexible Connector-architecture
• Monitoring tool IXI-Inspector and multi-computer concept (high availability)
• Integration in company security concepts
• Client installation is not necessary
• Client Tools available / fax printer driver, Auto fax and mail merge fax integrated in Microsoft Word
• MDS Message Distribution Server
  Automatic distribution (transport/routing) of incoming and outgoing UMS-messages by means of predefined rules to several systems (primary/overflow) independent of network topology and site
• Auto Attendant
  Automatic telephone exchange

Remarks

Not all the features and installation possibilities are available in all the system environments.
Product names are registered trademarks or trademarks of their respective owners.

For further information about IXI-UMS Unified Messaging Server, please contact sales@servonic.com